Why does my Brother printer keep having paper jams?
You may be putting too much paper into the paper tray. It should never be overfilled as it can often cause a jam. If you only put the amount of paper you’re going to use for one printing task, you’re less likely to suffer a jam. Also, make sure the paper fits the tray and that it’s inserted correctly.
What do you do when your Brother printer says paper jam but there is none?
Unplug your Brother machine from the AC power outlet (electrical socket). If the paper support flap is open, close it, and then close the paper support. Pull the paper tray (1) completely out of the machine. Pull the two green levers inside the machine to release the jammed paper.
Where is the release lever on a Brother printer?
1. Check the position of the feeder release lever is on the right side of the machine. – If the lever is already locked and the message still appears, you will need to take the machine to a Brother Authorized Service Center.
How do you get jammed paper out of a printer?
Paper Is Jammed in the Paper Output Slot or the Rear Tray
- Slowly pull the paper out, either from the Rear Tray or from the Paper Output Slot, whichever is easier.
- Open the Rear Cover.
- Pull the paper out slowly.
- Close the Rear Cover.
- Reload the paper, and press the RESUME/CANCEL button on the printer.
What causes printer jams?
Incorrect loading of paper is probably the most common cause of paper jam. There’s a lot of things that can go wrong when loading the paper into the input tray. For example, sheets that got stuck together in the tray can be pulled in together, immediately causing a paper jam.
How do you clean the rollers on a Brother MFC printer?
Clean the Paper Pick-up Rollers (1) with a soft lint-free cloth moistened with water. Slowly turn the rollers so that the whole surface is cleaned. After cleaning, wipe the rollers with a dry, soft lint-free cloth to remove all moisture. Put the paper support firmly back in the machine.
How do you get rid of a fake paper jam?
Neal Poole
- Take the first paper clip and contact the lower two brass rectangles, this fools the device into believing the duplexer is installed, keep the contacts bridged (don’t remove your hand or the paper clip until Step 4.)
- Press the “OK” button on the control panel to pretend the paper jam is cleared.